Frequently Asked Questions

When creating a tournament: Select the skill levels you want from the available list during tournament creation.

After creation: Go to Tournament Details > "Edit Tournament" to add or remove skill levels (you can only remove skill levels that have no registered players).

For a single member: Use the "Quick Add Member" button on your League Details page. This creates a new player account and automatically adds them to your league.

For multiple members: Use "Bulk Import" to upload an Excel spreadsheet (.xlsx) with multiple members at once. The spreadsheet requires columns: Last Name, First Name, Email, Gender, Phone.

New users can use "Forgot Password" on the login page to set their password.

1. Go to League Details > "Manage Members"
2. Click "Bulk Import"
3. Download the template file to see the required format
4. Fill in your spreadsheet with columns: Last Name (A), First Name (B), Email (C), Gender (D - required, use M or F), Phone (E - optional)
5. Upload your .xlsx file and click "Import Members"

All imported members are automatically approved and added to your league.

1. Go to League Details > "Manage Members"
2. Click "Bulk Approve" in the Pending Requests section
3. Use "Select All" or check individual members
4. Click "Approve Selected Members"

This is much faster than approving members one at a time when you have many requests!

1. Go to Tournament Details > "Manage Registrations"
2. Click "Bulk Add Players"
3. Select the league members you want to add (use "Select All" for everyone)
4. Choose the Skill Level for all selected players
5. Check the categories (Men's Doubles, Women's Doubles, Mixed Doubles)
6. Click "Add Selected Players"

All players are automatically approved and added to the tournament.

Yes! Go to Tournament Details > "Manage Registrations" > click "Add Existing Member". Select a league member and choose their skill level and categories. Members added this way are automatically approved.

• League: An organization or club that hosts multiple tournaments. Players join leagues to participate in their events.
• Tournament: A specific competition event within a league, with set dates and registered players.

Groups organize players by skill level and category (Men's Doubles, Women's Doubles, Mixed Doubles). For example, you might have a "3.5 Men's Doubles" group and a "4.0 Mixed Doubles" group within the same tournament.

Go to League Details > "Manage Members" and click the Edit button next to any member. You can update their First Name, Last Name, and Email. This works for both pending and approved members.

The system does not enforce a restriction — a player can technically be added to teams in multiple groups. However, the intended convention is that a player competes in different categories only (e.g., Men's Doubles and Mixed Doubles). Placing the same player in two groups of the same category (e.g., two 3.0 Men's Doubles groups) is not prevented by the system but is not recommended and is the league admin's responsibility to avoid.

When an admin creates a player account (via Quick Add or Bulk Import), no password is set. The player must go to the Login page and click "Forgot your password?" to receive a password reset email and set their own password.

The categories shown depend on two things:

• Your gender: Male players see Men's Doubles and Mixed Doubles; female players see Women's Doubles and Mixed Doubles.
• Tournament settings: The league admin chooses which categories are enabled for each tournament. A category not enabled by the admin will not appear regardless of gender.

Yes. Once all group stage matches in a bracket are completed, a "Generate Knockout Bracket" button appears on the Tournament Details page. Clicking it automatically creates semifinal matches from the top finishers in each group. This requires at least 2 groups for the same skill level and category with all matches scored.